We only collect information that is necessary to respond to your enquiries, provide our services and improve your experience with Scalerpedia.

Information you provide directly:

• Name, email address, phone number
• Company / organisation name and your role
• City / location and service requirements
• Details you share in the message box or during meetings/calls

Information collected automatically:

• IP address and approximate location
• Browser type, device type and operating system
• Pages visited, time spent, referral source and basic analytics

This technical information is usually collected via analytics tools and is used in an aggregated way to understand how visitors use our website.

We use the information we collect only for legitimate business purposes, such as:

• Responding to your enquiries and call-back requests
• Sharing proposals, quotations and service details
• Coordinating recruitment, gifting, events or marketing campaigns for you
• Improving our website content, design and user experience
• Sending important service updates or follow-ups related to your enquiry

We do not sell your personal data to any third party for marketing purposes.

Our website may use cookies and similar technologies to:

• Remember basic preferences (for example, language or form data)
• Understand how visitors interact with our pages
• Improve speed, security and overall performance

We may also use third-party analytics tools (such as Google Analytics or similar) to track anonymous usage patterns. These tools may use cookies in your browser.

You can control or disable cookies through your browser settings. However, some features of the website may not work correctly if certain cookies are disabled.

Data sharing:

• We may share your information internally within the Scalerpedia team to process your request.
• In some cases, we may share details with trusted partners (for example, logistics, printing or event vendors) only when it’s necessary to deliver the service you requested.
• We may disclose information if required by law, court order or government authority.

Data security:

We use reasonable technical and organisational measures to protect your data from unauthorised access, misuse or loss. However, no method of transmission or storage on the internet is 100% secure, so we cannot guarantee absolute security.

Data retention:

We keep your information only for as long as it is required to:

• Respond to your enquiry or provide services
• Comply with legal, accounting or reporting obligations

Depending on applicable laws, you may have certain rights over your personal data, including:

• Right to access the information we hold about you
• Right to request correction of inaccurate or incomplete data
• Right to request deletion of your data (subject to legal obligations)
• Right to withdraw consent for marketing communications

To exercise any of these rights or for any privacy-related questions, you can contact us at:

Email: info@scalerpedia.com
Phone: +91-6388880238 (example – update if needed)
Location: Civil Lines, Prayagraj, Uttar Pradesh – 211001

We will do our best to respond to your request within a reasonable time.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or internal practices.

When we make changes, we will update the “last updated” date on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.